Google Play Books & Audiobooks — Reviews & Insights
Google LLC
Analysis Summary
Google Play Books & Audiobooks is generally well-liked for its library organization, offline reading, and customization options. However, users face issues with app crashes, PDF uploads, and lack of certain features like dark mode and more magazines. The freemium model is accepted, but some users desire more free content.
Rating Distribution
Pain Points
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ux
· 13.3% of reviews
Issues related to user experience
-
performance
· 4.3% of reviews
Issues related to app performance
-
purchase issues
· 12.7% of reviews
Payment and purchasing problems
-
PDF upload
· 2.0% of reviews
Issues with uploading PDF files
-
library sync issues
· 8.7% of reviews
Problems with syncing library across devices
-
PDF reading issues
· 1.3% of reviews
Problems with reading PDF files
Praised Features
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library organization
· 3.0% of reviews
Users appreciate how they can organize their library
-
offline reading
· 10.0% of reviews
Users appreciate the ability to read offline
-
reading customization
· 3.0% of reviews
Users appreciate the customization options for reading
-
kid-friendly tools
Tools designed for children's reading
-
immersive comics
Specialized comic and manga reading experience
Feature Requests
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more magazines and newspapers
· 0.3% of reviews
Desire for more magazine and newspaper content
-
voice settings
· 1.0% of reviews
Request for better voice settings in audiobooks
-
dark mode
Request for a dark mode feature
Bug Reports
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app crashes
· 5.3% of reviews
Reports of the app crashing
-
PDF reading issues
· 1.3% of reviews
Problems with reading PDF files
Competitive Position
The app holds a strong position in the market due to its extensive library and user-friendly features, though it faces competition from other reading apps.
