Banco PicPay: Cartão, Pix e + — Reviews & Insights

Name: Banco PicPay: Cartão, Pix e +
Rating: 4.38 (2637848 reviews)

PicPay

★ 4.38 (2.6M) Finance Android Free

Or ask: Compare Banco PicPay: Cartão, Pix e + to its top alternatives What do Banco PicPay: Cartão, Pix e + users complain about most? Is Banco PicPay: Cartão, Pix e + still actively maintained? Best-rated Banco PicPay: Cartão, Pix e + alternative right now?

⚠ Sentiment Storm (moderate)

Rating

4.38

2.6M ratings

Reviews/Month

Trend: declining

Last Updated

Mar 5, 2026

v11.123.0

Days Since Update

Active

Analysis Summary

PicPay is generally well-regarded for its user-friendly interface and comprehensive financial services, but faces challenges with intrusive ads, application crashes, and security concerns. Users appreciate the no-annual-fee credit card and instant Pix transfers, but some express frustration with hidden fees and lack of transparency. The app's freemium model with ads is mixed in reception, and users cite security issues as a major concern.

Rating Distribution

5★

40.5%

4★

7.3%

3★

6.1%

2★

6.4%

1★

39.7%

Pain Points

ads · 1.0% of reviews
Intrusive advertisements within the financial app.
bugs · 4.3% of reviews
Application crashes and operational glitches.
language · 4.3% of reviews
Lack of English language support
security · 0.7% of reviews
Concerns about data privacy and security.
digital_account · 1.7% of reviews
Issues with the digital account features.
credit_card · 4.0% of reviews
Problems with the credit card services.
Pix_transfers · 1.7% of reviews
Issues with Pix transfers.
app_usability · 6.7% of reviews
Difficulties with app usability.
login_issues · 2.0% of reviews
Problems with logging into the app.
card_issues · 4.0% of reviews
Issues related to card functionalities.
Free and easy-to-use digital account · 0.7% of reviews
Issues with the free and easy-to-use digital account.
Credit card with no annual fee · 3.3% of reviews
Issues with the credit card having no annual fee.
Instant Pix transfers · 2.0% of reviews
Issues with instant Pix transfers.
User-friendly app · 6.0% of reviews
Issues with the app's user-friendliness.
Add dark mode option · 0.7% of reviews
Request for a dark mode option.
Add English language support · 4.0% of reviews
Request for English language support.
Intrusive ads · 1.0% of reviews
Intrusive advertisements within the financial app.
Application crashes · 3.0% of reviews
Application crashes and operational glitches.
Fraud and security issues · 1.7% of reviews
Issues related to unauthorized account access and fraud
Hidden fees
Issues with hidden fees.
Card not working · 7.0% of reviews
Problems with the credit card not working.
Transfer delays · 1.0% of reviews
Delays in processing money transfers
Poor interface · 6.3% of reviews
Unpleasant or confusing user interface
Login problems · 2.0% of reviews
Problems with logging into the app.
crashes · 2.3% of reviews
Application crashes and operational glitches.
english_support · 4.3% of reviews
Request for English language support.
login_issues · 2.0% of reviews
Problems with logging into the app

Praised Features

digital_account · 1.0% of reviews
Free and easy-to-use digital account.
credit_card · 1.0% of reviews
Credit card with no annual fee.
instant_pix · 0.7% of reviews
Instant Pix transfers.
User-friendly app · 7.7% of reviews
Overall user-friendly app experience
app_usability · 9.3% of reviews
Overall app usability

Feature Requests

Add dark mode option · 1.0% of reviews
Request for a dark mode feature
Add English language support · 4.0% of reviews
Request for English language support.

Bug Reports

Intrusive ads · 1.0% of reviews
Intrusive advertisements within the financial app.
Application crashes · 3.0% of reviews
Application crashes and operational glitches.
Fraud and security issues · 1.7% of reviews
Issues related to unauthorized account access and fraud
Hidden fees
Issues with hidden fees.
Card not working · 7.0% of reviews
Problems with the credit card not working.
Transfer delays · 1.0% of reviews
Delays in processing money transfers
Poor interface · 6.3% of reviews
Unpleasant or confusing user interface
Login problems · 2.0% of reviews
Problems with logging into the app.
crashes · 2.3% of reviews
Application crashes and operational glitches.
english_support · 4.3% of reviews
Request for English language support.

Competitive Position

PicPay holds a strong market position due to its comprehensive financial services and user-friendly app, but faces stiff competition from other digital banks and payment platforms.