Walmart: Shopping & Savings — Reviews & Insights

Name: Walmart: Shopping & Savings
Rating: 4.72 (6972921 reviews)

Walmart

★ 4.72 (7M) Shopping Android Free

Or ask: Compare Walmart: Shopping & Savings to its top alternatives What do Walmart: Shopping & Savings users complain about most? Is Walmart: Shopping & Savings still actively maintained? Best-rated Walmart: Shopping & Savings alternative right now?

⚠ Sentiment Storm (moderate)

Rating

4.72

7M ratings

Reviews/Month

1765

Trend: declining

Last Updated

Mar 4, 2026

v26.7.1

Days Since Update

Active

Analysis Summary

Users generally appreciate Walmart's competitive pricing and delivery service but frequently report issues with the app's user experience, including crashes and a complicated checkout process. While the app's freemium model is generally accepted, some users express dissatisfaction with additional costs and limited payment options. The app faces medium risk due to ongoing user experience issues and competition from more reliable e-commerce platforms.

Rating Distribution

5★

45.5%

4★

7.5%

3★

8.1%

2★

9.7%

1★

29.2%

Pain Points

ux · 5.3% of reviews
User experience issues
delivery · 4.7% of reviews
Delivery problems
app_performance · 9.0% of reviews
App performance issues
pricing · 2.0% of reviews
Price discrepancies
payment_issues · 5.0% of reviews
Payment processing issues
delivery_service · 5.0% of reviews
Delivery service dissatisfaction
app crashes · 7.7% of reviews
App crashes
user_interface · 2.0% of reviews
User interface issues
communication · 5.0% of reviews
Customer service communication
shipping_fees · 1.3% of reviews
Shipping fees concerns
add_items_to_order · 5.3% of reviews
Adding items to order issues
Google Wallet Pay · 3.0% of reviews
Google Wallet Pay issues
payment errors · 6.3% of reviews
Payment errors
delivery options · 2.3% of reviews
Delivery options dissatisfaction
user experience · 7.0% of reviews
User experience issues
customer service · 6.0% of reviews
Customer service issues
more filters · 0.3% of reviews
Need for more filters
inventory updates · 1.3% of reviews
Inventory update issues
delivery issues · 5.3% of reviews
Delivery issues
payment errors · 2.7% of reviews
Payment errors
delivery options · 1.7% of reviews
Delivery options
user experience · 7.0% of reviews
User experience
customer service · 1.3% of reviews
Customer service
more filters · 0.3% of reviews
More filters
inventory updates · 0.7% of reviews
Inventory updates
delivery issues · 4.0% of reviews
Delivery issues

Praised Features

delivery · 12.0% of reviews
Delivery service
pricing · 10.0% of reviews
Pricing
ux · 8.0% of reviews
User experience
payment_options · 1.3% of reviews
Payment options

Feature Requests

dark mode
Dark mode feature
Google Wallet Pay · 0.3% of reviews
Google Wallet Pay integration

Bug Reports

app crashes · 7.7% of reviews
App crashes
payment errors · 6.0% of reviews
Payment errors

Competitive Position

Walmart's app holds a strong market position due to its extensive product range and competitive pricing. However, it faces challenges from more user-friendly and reliable competitors like Amazon.

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