Amazon Music: Songs & Podcasts — Reviews & Insights

Name: Amazon Music: Songs & Podcasts
Rating: 3.86 (3343287 reviews)

Amazon Mobile LLC

★ 3.86 (3.3M) Music And Audio Android Free

Or ask: Compare Amazon Music: Songs & Podcasts to its top alternatives What do Amazon Music: Songs & Podcasts users complain about most? Is Amazon Music: Songs & Podcasts still actively maintained? Best-rated Amazon Music: Songs & Podcasts alternative right now?

Rating

3.86

3.3M ratings

Reviews/Month

2500

Trend: stable

Last Updated

Mar 3, 2026

Varies with device

Days Since Update

Active

Analysis Summary

Amazon Music is praised for its extensive music library and Prime membership benefits, but users express significant frustration with excessive ads, app crashes, and interface issues. The freemium model is generally well-received, but there is a desire for more customization options.

Rating Distribution

5★

49.3%

4★

7.5%

3★

8.3%

2★

9.5%

1★

25.4%

Pain Points

ads · 4.0% of reviews
Excessive ads interrupting the music experience
bugs · 13.3% of reviews
Various bugs affecting app functionality
ux · 6.0% of reviews
User interface issues
performance · 17.3% of reviews
Slow app performance and loading issues
missing_features · 1.7% of reviews
Lack of desired features
app_crashes · 7.0% of reviews
Application crashes
playback_issues · 10.7% of reviews
Problems with music playback
interface_issues · 6.3% of reviews
Problems with the app's interface
playlist_issues · 11.3% of reviews
Playlist management problems
connection_issues · 3.3% of reviews
Problems with app connectivity
music_selection · 7.3% of reviews
Limited music selection
free_streaming · 4.0% of reviews
Free streaming limitations
Prime_benefits · 5.0% of reviews
Prime membership benefits
more_customization
Request for more customization options
vast_music_library · 9.3% of reviews
Extensive music library
playlist_customization · 10.3% of reviews
Customization of playlists

Praised Features

vast_music_library · 11.0% of reviews
Extensive music library
Prime_benefits · 2.3% of reviews
Prime membership benefits

Feature Requests

more_customization
Request for more customization options

Bug Reports

app_crashes · 7.0% of reviews
Application crashes
playback_issues · 10.7% of reviews
Problems with music playback
interface_issues · 6.3% of reviews
Problems with the app's interface
playlist_issues · 11.3% of reviews
Playlist management problems
connection_issues · 3.3% of reviews
Problems with app connectivity

Competitive Position

Amazon Music holds a solid position in the market due to its vast music library and integration with Amazon services, but faces competition from more feature-rich platforms like Spotify.