Apple Music — Reviews & Insights

Name: Apple Music
Rating: 4.86 (2695617 reviews)

Apple

★ 4.86 (2.7M) Music iOS Free

Or ask: Compare Apple Music to its top alternatives What do Apple Music users complain about most? Is Apple Music still actively maintained? Best-rated Apple Music alternative right now?

Rating

4.86

2.7M ratings

Reviews/Month

1154

Trend: declining

Last Updated

Dec 15, 2025

v2.8

Days Since Update

145

Aging

Analysis Summary

Apple Music is generally well-regarded for its high-quality audio and extensive song selection, but users express concerns about the subscription cost and technical issues such as crashes and bugs. While the app has strong features, competition from other services and pricing concerns pose risks to its long-term viability.

Rating Distribution

5★

70.2%

4★

6.0%

3★

5.0%

2★

6.2%

1★

12.6%

Pain Points

pricing · 0.7% of reviews
Concerns about the cost of the subscription
playlist issues · 12.7% of reviews
Problems with managing and organizing playlists
crashing · 6.7% of reviews
App crashes and freezing issues
song selection · 13.0% of reviews
Limited availability of songs or new music
update issues · 3.7% of reviews
Problems arising from recent updates
library issues · 11.0% of reviews
Problems with managing personal music library
song availability · 9.3% of reviews
Songs not available for download or streaming
sing along · 3.3% of reviews
Issues with the sing-along feature
shareplay · 1.7% of reviews
Problems with the SharePlay feature
playlist management · 8.7% of reviews
Difficulty in managing playlists
download all · 4.7% of reviews
Issues with downloading all music
app crashes · 4.7% of reviews
App crashes frequently
audio quality · 5.0% of reviews
Issues with the sound quality of the music

Praised Features

audio quality · 9.3% of reviews
High-quality sound and audio experience
song selection · 24.0% of reviews
Wide range of songs and music variety
playlist management · 18.7% of reviews
Effective playlist creation and organization
sing along · 6.3% of reviews
Sing-along feature with lyrics and pronunciation
shareplay · 11.7% of reviews
Listening to music with friends in real-time

Feature Requests

customizable EQ · 0.3% of reviews
Request for customizable equalization settings
Spotify Connect · 6.7% of reviews
Connectivity with other devices like Spotify

Bug Reports

playlist issues · 10.3% of reviews
Problems with playlist functionality
crashing · 4.0% of reviews
App crashes and freezing issues
song availability · 8.7% of reviews
Songs not available for download or streaming
update issues · 3.7% of reviews
Problems arising from recent updates
library issues · 11.0% of reviews
Problems with managing personal music library

Competitive Position

Apple Music maintains a strong market position due to its integration with Apple ecosystem and high-quality audio, but faces stiff competition from other major streaming services.