ChatGPT — Reviews & Insights

Name: ChatGPT
Rating: 4.84 (7109320 reviews)

OpenAI OpCo, LLC

★ 4.84 (7.1M) Productivity iOS Free

Or ask: Compare ChatGPT to its top alternatives What do ChatGPT users complain about most? Is ChatGPT still actively maintained? Best-rated ChatGPT alternative right now?

⚠ Sentiment Storm (mild)

Rating

4.84

7.1M ratings

Reviews/Month

7500

Trend: declining

Last Updated

Feb 3, 2026

v1.2026.027

Days Since Update

Aging

Analysis Summary

ChatGPT is highly praised for its image generation and advanced voice mode features, but users express concerns about incorrect answers, privacy issues, and the subscription pricing model. While the app enjoys positive sentiment overall, there are notable risks related to privacy, competition, and regulatory challenges that could impact its long-term viability.

Rating Distribution

5★

71.6%

4★

4.0%

3★

2.8%

2★

3.8%

1★

17.8%

Pain Points

bugs · 3.0% of reviews
Issues with incorrect or unreliable responses
incorrect answers · 1.3% of reviews
Misleading or wrong information provided
privacy · 0.7% of reviews
Concerns about data handling and privacy
image generation limit · 3.0% of reviews
Restrictions on the number of images generated
more customization options · 0.3% of reviews
Request for additional customization features
crashes · 0.3% of reviews
Instances where the app crashes unexpectedly
glitches · 0.7% of reviews
Minor technical issues or bugs
more privacy controls
Need for enhanced privacy settings
creative inspiration · 0.3% of reviews
Limitations in creative features
advanced voice mode
Issues with voice mode functionality
image generation · 1.7% of reviews
Limitations in image generation

Praised Features

image generation · 1.3% of reviews
Ability to generate and transform images
advanced voice mode · 0.3% of reviews
Real-time voice conversation functionality
creative inspiration · 2.7% of reviews
Tools for generating creative ideas

Feature Requests

more customization options · 0.3% of reviews
Desire for additional personalization features

Bug Reports

bugs · 4.0% of reviews
General app functionality issues
incorrect answers · 1.3% of reviews
Providing misleading or wrong information
privacy · 0.7% of reviews
Concerns about data handling and privacy
image generation limit · 3.0% of reviews
Restrictions on the number of images generated
more customization options · 0.3% of reviews
Request for additional customization features
crashes · 0.3% of reviews
Instances where the app crashes unexpectedly
glitches · 0.7% of reviews
Minor technical issues or bugs
more privacy controls
Need for enhanced privacy settings
creative inspiration · 0.3% of reviews
Limitations in creative features
advanced voice mode
Issues with voice mode functionality
image generation · 1.7% of reviews
Limitations in image generation

Competitive Position

The app holds a strong market position due to its advanced features and widespread user adoption, but faces competition from other AI-driven productivity tools.