Facebook — Reviews & Insights

Name: Facebook
Rating: 4.56 (180904502 reviews)

Meta Platforms, Inc.

★ 4.56 (180.9M) Social Android Free

Or ask: Compare Facebook to its top alternatives What do Facebook users complain about most? Is Facebook still actively maintained? Best-rated Facebook alternative right now?

Rating

4.56

180.9M ratings

Reviews/Month

Last Updated

Mar 6, 2026

Varies with device

Days Since Update

Active

Analysis Summary

Facebook receives mixed reviews, with users praising its social interaction features but criticizing excessive ads, account issues, and performance problems. The app's freemium model, reliant on ads, leads to negative sentiment and potential churn, while its strong social features keep it competitive in the market.

Rating Distribution

5★

0.0%

4★

0.0%

3★

0.0%

2★

0.0%

1★

0.0%

Pain Points

account issues · 9.3% of reviews
Users report issues with their Facebook accounts being disabled or deleted without reason.
performance issues · 6.3% of reviews
Users mention issues with app speed and resource consumption.
ads · 2.3% of reviews
Excessive and intrusive ads are a common complaint.
login issues · 6.7% of reviews
Users report difficulties in logging into their accounts.
social interaction · 3.7% of reviews
Users express dissatisfaction with irrelevant posts and suggestions.
video playback issues · 1.7% of reviews
Users report problems with video playback.

Praised Features

social interaction · 4.3% of reviews
Users appreciate the ability to connect and interact with friends and communities.
customization
Users appreciate the customization options available in the app.

Feature Requests

more privacy controls
Users request more control over their privacy settings.
more social features · 1.7% of reviews
Users suggest adding more social interaction features.

Bug Reports

account issues · 10.0% of reviews
Users report problems with their Facebook accounts being disabled or deleted without reason.
performance issues · 6.0% of reviews
Users report slow performance and bugs in the app.
login issues · 5.3% of reviews
Users report difficulties in logging into their accounts.
video playback issues · 1.7% of reviews
Users report problems with video playback.

Competitive Position

Facebook maintains a strong market position due to its extensive user base and social interaction features, but faces competition from newer platforms focusing on privacy and less intrusive advertising.