Microsoft Corporation
Microsoft 365 Copilot has received mixed reviews, with users expressing frustration over lost functionality and intrusive AI features. Despite some praise for its overall utility and AI chat, many users are requesting the return of the original Microsoft Office features. The subscription model and frequent bugs are major concerns contributing to user churn.
Users report issues with the app's core productivity features.
Concerns about AI features and their impact on productivity
Users are experiencing difficulties signing into the app.
Instances where the app unexpectedly closes or stops working.
Users appreciate the app's comprehensive utility.
Users find the AI chat feature useful.
Users appreciate the document scanning feature.
Users want the app to return to its previous, more comprehensive functionality.
Issues with opening or accessing documents.
Issues related to unexpected subscription charges.
Microsoft 365 Copilot faces stiff competition from established productivity suites like Google Workspace and Apple iWork, which offer more seamless integration and familiar interfaces.