Microsoft Teams — Reviews & Insights

Name: Microsoft Teams
Rating: 4.80 (3356384 reviews)

Microsoft Corporation

★ 4.80 (3.4M) Business iOS Free

Or ask: Compare Microsoft Teams to its top alternatives What do Microsoft Teams users complain about most? Is Microsoft Teams still actively maintained? Best-rated Microsoft Teams alternative right now?

⚠ Sentiment Storm (moderate) ⚡ Disruption Score: 54

Rating

4.80

3.4M ratings

Reviews/Month

Trend: declining

Last Updated

Feb 3, 2026

v8.1.1

Days Since Update

Aging

Analysis Summary

Microsoft Teams receives mixed reviews, with users praising its collaboration features but criticizing frequent bugs, performance issues, and a frustrating user experience. The app's freemium model is generally accepted, but there is a notable risk of user churn due to technical problems and competition from other communication platforms.

Rating Distribution

5★

11.2%

4★

5.2%

3★

10.2%

2★

10.6%

1★

62.8%

Pain Points

bugs · 16.7% of reviews
Issues with functionality and stability
performance · 18.0% of reviews
Slow loading times and responsiveness
audio/video_call_issues · 7.0% of reviews
Problems with call quality and connectivity.
collaboration_tools · 3.0% of reviews
Issues with document sharing and collaboration
notification_issues · 5.0% of reviews
Problems with push notifications
login_issues · 5.7% of reviews
Difficulties in logging into the app
overall_functionality · 10.7% of reviews
General issues with app functionality
integration · 2.0% of reviews
Problems with integration with other services
meetings · 8.3% of reviews
Problems with meeting functionalities.
ux · 8.0% of reviews
User experience issues.
collaboration · 1.7% of reviews
Collaboration feature issues
more_customization_options · 0.3% of reviews
Need for more customization options
improved_search_functionality · 0.3% of reviews
Need for improved search functionality
performance_issues · 6.3% of reviews
General performance problems.
camera · 2.0% of reviews
Camera functionality problems.

Praised Features

collaboration · 4.3% of reviews
Effective teamwork and communication.
integration · 0.7% of reviews
Integration with other Microsoft services
notifications · 1.7% of reviews
Effective notification system.

Feature Requests

Apple Watch app · 1.7% of reviews
Request for an Apple Watch application.
Skype integration · 3.0% of reviews
Request for better Skype integration.

Bug Reports

bugs · 14.0% of reviews
Various software glitches and errors.
audio/video_call_issues · 5.0% of reviews
Problems with call quality and connectivity.
login_issues · 5.7% of reviews
Difficulties in logging into the app
performance_issues · 6.3% of reviews
General performance problems.
camera · 2.0% of reviews
Camera functionality problems.
meetings · 6.0% of reviews
Meeting scheduling issues

Competitive Position

Microsoft Teams holds a strong market position due to its integration with other Microsoft products but faces stiff competition from Zoom and Slack, particularly in call quality and collaboration features.