Netflix — Reviews & Insights

Name: Netflix
Rating: 3.89 (15125587 reviews)

Netflix, Inc.

★ 3.89 (15.1M) Entertainment Android Free

Or ask: Compare Netflix to its top alternatives What do Netflix users complain about most? Is Netflix still actively maintained? Best-rated Netflix alternative right now?

⚠ Sentiment Storm (mild)

Rating

3.89

15.1M ratings

Reviews/Month

3000

Trend: declining

Last Updated

Mar 3, 2026

Varies with device

Days Since Update

Active

Analysis Summary

Netflix receives mixed reviews, with users praising its extensive content library and streaming quality but criticizing its pricing and technical issues. Frequent price hikes and limited content availability are major pain points, leading to user churn. The subscription model is generally accepted, but there is a need for more trending content and download options to enhance user experience.

Rating Distribution

5★

42.6%

4★

7.2%

3★

5.8%

2★

6.2%

1★

38.2%

Pain Points

pricing · 11.3% of reviews
Users express dissatisfaction with the cost of subscriptions.
content availability · 7.7% of reviews
Users complain about the lack of certain shows or movies.
bugs · 10.7% of reviews
Users report technical issues with the app.
multi-device access · 10.3% of reviews
Users face difficulties accessing the app on multiple devices.
content variety · 6.0% of reviews
Users express a desire for more diverse content.
login issues · 7.0% of reviews
Users face difficulties logging into the app.
content library · 10.0% of reviews
Users express dissatisfaction with the overall content library.
recommendations · 6.3% of reviews
Users are not satisfied with the app's recommendation system.
app crashes · 4.3% of reviews
Users report the app crashing frequently.
black screen · 2.3% of reviews
Users report seeing a black screen when using the app.
streaming quality · 2.0% of reviews
Users complain about poor streaming quality.
user interface · 0.3% of reviews
Users express dissatisfaction with the app's user interface.
download option · 0.3% of reviews
Users want the ability to download content for offline viewing.
more payment options
Users request additional payment options.

Praised Features

content library · 1.0% of reviews
Users appreciate the wide range of content available.
streaming quality · 3.3% of reviews
Users praise the high-quality streaming experience.
user interface · 1.0% of reviews
Users find the user interface intuitive and easy to use.

Feature Requests

more trending content · 1.0% of reviews
Users request more trending and popular content.
download option · 0.3% of reviews
Users request the ability to download content for offline viewing.

Bug Reports

app crashes · 4.3% of reviews
Users report the app crashing frequently.
black screen · 2.3% of reviews
Users report seeing a black screen when using the app.

Competitive Position

Netflix maintains a strong market position due to its extensive content library and streaming quality, but faces competition from other streaming services.