Shazam: Find Music & Concerts — Reviews & Insights
Apple Inc.
Analysis Summary
Shazam is highly praised for its accurate song identification, but recent updates have caused crashes, leading to user frustration. The app's freemium model is well-received, though some users express a desire to remove duplicate songs. Despite competitive mentions, Shazam's strong feature set maintains its market position.
Rating Distribution
Pain Points
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song identification
· 16.3% of reviews
Users report issues with the app's ability to correctly identify songs, especially less popular or instrumental tracks.
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app crashes after updates
· 4.7% of reviews
Some users report that the app crashes or becomes unstable after receiving updates.
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offline functionality
· 7.7% of reviews
Users express frustration with the app's offline functionality, claiming it doesn't work as expected.
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remove duplicate songs
· 7.7% of reviews
Users request the ability to remove duplicate song entries from their history.
Praised Features
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song identification
· 16.7% of reviews
Users appreciate the app's ability to quickly and accurately identify songs.
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offline functionality
· 0.7% of reviews
Ability to identify songs without an internet connection.
Feature Requests
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remove duplicate songs
· 7.7% of reviews
Users request the ability to remove duplicate song entries from their history.
Bug Reports
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app crashes after updates
· 4.7% of reviews
Some users report that the app crashes or becomes unstable after receiving updates.
Competitive Position
Shazam maintains a strong market position due to its widespread recognition and extensive song database, but faces ongoing competition from emerging music identification apps.
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