Telegram — Reviews & Insights

Name: Telegram
Rating: 3.90 (16884735 reviews)

Telegram FZ-LLC

★ 3.90 (16.9M) Social Android Free

Or ask: Compare Telegram to its top alternatives What do Telegram users complain about most? Is Telegram still actively maintained? Best-rated Telegram alternative right now?

⚠ Sentiment Storm (mild)

Rating

3.90

16.9M ratings

Reviews/Month

7500

Trend: declining

Last Updated

Mar 2, 2026

v12.5.0

Days Since Update

Active

Analysis Summary

Telegram is praised for its security and unlimited features but faces criticism for security concerns, login issues, and performance problems. The introduction of premium features has led to negative user sentiment and potential churn. The app's freemium model is under scrutiny, and it faces medium risk due to ongoing security and performance issues.

Rating Distribution

5★

51.8%

4★

5.2%

3★

4.3%

2★

3.3%

1★

35.4%

Pain Points

security · 2.0% of reviews
Concerns about the safety and protection of user data
login issues · 14.0% of reviews
Problems with account access and verification
UI/UX · 5.0% of reviews
Issues with the user interface and user experience
performance · 8.7% of reviews
Issues with app speed and responsiveness
media sharing issues · 0.7% of reviews
Problems with sending and receiving media files
group chat issues · 1.7% of reviews
Problems with group chats functionality
freezing · 1.7% of reviews
Instances where the app becomes unresponsive
UI glitches · 0.3% of reviews
Visual or functional glitches in the user interface
speed · 4.3% of reviews
Slow speed and performance issues
media sharing · 0.7% of reviews
Issues with sharing media files
customization
Limited customization options
more customization · 0.3% of reviews
Request for additional customization options
unlimited features · 0.7% of reviews
Complaints about the app's unlimited feature limitations
group chats · 0.3% of reviews
Issues with group chats functionality

Praised Features

security · 3.3% of reviews
High levels of encryption and data protection
unlimited features
Unlimited capabilities for sending media and files
group chats
Ability to create large group chats
customization · 1.0% of reviews
Customization options for themes and appearance
more customization · 0.3% of reviews
Desire for additional customization options

Feature Requests

more customization
Requests for additional personalization options

Bug Reports

freezing · 2.3% of reviews
Instances where the app becomes unresponsive
login issues · 14.0% of reviews
Problems with account access and verification
performance · 8.7% of reviews
Issues with app speed and responsiveness
media sharing issues · 0.7% of reviews
Problems with sending and receiving media files
group chat issues · 1.7% of reviews
Problems with group chats functionality
UI glitches · 0.3% of reviews
Visual or functional glitches in the user interface

Competitive Position

Telegram holds a strong position in the messaging app market due to its emphasis on security and unlimited features, but faces competition from apps like WhatsApp and Signal.