Instacart: Groceries & Food

Instacart: Groceries & Food — Reviews & Insights

Maplebear Inc

4.82 (4.6M) Food & Drink iOS Free
Or ask: Compare Instacart: Groceries & Food to its top alternatives What do Instacart: Groceries & Food users complain about most? Is Instacart: Groceries & Food still actively maintained? Best-rated Instacart: Groceries & Food alternative right now?
⚠ Sentiment Storm (severe) ⚡ Disruption Score: 60
Rating
4.82
4.6M ratings
Reviews/Month
484
Trend: declining
Last Updated
Jan 29, 2026
v9.1.0
Days Since Update
100
Aging

Analysis Summary

Instacart is praised for its convenience and fast delivery but faces significant challenges with pricing complaints, service reliability, and app stability. Users are frustrated with high costs and hidden fees, and there are frequent issues with delivery accuracy and app crashes. Despite these issues, the app remains popular due to its ease of use and time-saving benefits.

Rating Distribution

5★
41.0%
4★
4.2%
3★
6.2%
2★
7.4%
1★
41.2%

Pain Points

Praised Features

Feature Requests

Bug Reports

Competitive Position

Instacart maintains a strong market position due to its extensive network of partner stores, but faces competition from other delivery services focusing on user experience and pricing.

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