LINE: Calls & Messages — Reviews & Insights

Name: LINE: Calls & Messages
Rating: 3.21 (13871975 reviews)

LINE (LY Corporation)

★ 3.21 (13.9M) Social Android Free

Or ask: Compare LINE: Calls & Messages to its top alternatives What do LINE: Calls & Messages users complain about most? Is LINE: Calls & Messages still actively maintained? Best-rated LINE: Calls & Messages alternative right now?

⚠ Sentiment Storm (moderate)

Rating

3.21

13.9M ratings

Reviews/Month

306

Trend: declining

Last Updated

Feb 24, 2026

Varies with device

Days Since Update

Active

Analysis Summary

LINE: Calls & Messages has a mixed user experience with common issues like bugs and account suspensions affecting usability. While praised for its stickers and communication tools, users express a desire for features like dark mode and better account recovery options. The freemium model with ads is generally accepted, but competitive pressure from other messaging apps poses a medium-level risk to its viability.

Rating Distribution

5★

35.1%

4★

3.8%

3★

5.9%

2★

6.8%

1★

48.4%

Pain Points

bugs · 20.7% of reviews
Issues with app functionality
ux · 8.7% of reviews
User interface and experience issues
account suspension · 6.7% of reviews
Users being locked out of their accounts
login issues · 16.0% of reviews
Difficulties in logging into the app
account transfer · 9.3% of reviews
Problems transferring accounts to new devices
communication tools · 6.0% of reviews
Issues with messaging and calling features
stickers and themes · 0.7% of reviews
Problems with stickers and themes
calendar feature · 0.7% of reviews
Issues with calendar integration

Praised Features

stickers and themes · 3.0% of reviews
Expressive communication with stickers and themes
communication tools · 8.7% of reviews
Robust communication tools like voice and video calls

Feature Requests

dark mode · 0.3% of reviews
Dark mode for better night-time usage
account recovery · 1.0% of reviews
Request for better account recovery options
calendar feature toggle · 0.3% of reviews
Request for toggling the calendar feature on or off

Bug Reports

bugs · 19.0% of reviews
General app bugs
login issues · 16.0% of reviews
Difficulties in logging into the app
account suspension · 6.7% of reviews
Users being locked out of their accounts
account transfer · 6.7% of reviews
Problems transferring accounts to new devices

Competitive Position

LINE is positioned as a versatile communication tool with a strong focus on stickers and themes. However, it faces stiff competition from more reliable and privacy-focused apps like WhatsApp and Signal.